Privacy Policy
At Helios Nexus, we value your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using our website, you agree to the terms of this policy.
Published on: 10-15-2024
Last Edited on: 10-15-2024
Information We Collect
We collect the following information to provide you with solar proposals, ensure effective communication, and deliver high-quality service:
- Full Name: To ensure the order is placed under the correct account holder.
- Address: To generate accurate solar designs, analyze feasibility, and comply with local permitting and incentive regulations.
- Email Address: To create a customer profile, provide access to your dashboard (once available), and send order updates.
- Phone Number: To facilitate direct communication and ensure you receive important updates about your order.
- Average Utility Bill Amount: To estimate solar energy savings and tailor the proposal to your energy needs.
How We Use Your Information
- Proposal Generation: Your data is used to generate solar proposals and ensure that designs align with engineering requirements.
- Compliance: We use your address to meet local regulations for permits and ensure your eligibility for incentives.
- Communication: We contact you via phone and email to keep you informed of your order’s status.
- Customer Dashboard: Your information helps create a personalized dashboard, giving you access to track orders and manage your profile.
How We Protect Your Information
We implement industry-standard security measures to protect your data. Access to your personal information is restricted to authorized personnel only, and we use encryption and other safeguards to prevent unauthorized access.
Cookies
Our website uses cookies to improve your experience and ensure smooth operation. Cookies are small text files stored on your device that help us understand how you use our site. We use:
- Essential Cookies: To enable the core functionalities of our website.
- Performance Cookies: To track site usage and improve performance.
- Functional Cookies: To remember your preferences for future visits.
You can control cookie settings through your browser and opt-out of non-essential cookies. However, disabling cookies may affect the functionality of certain website features.
Contact Us
If you have any questions about our Privacy Policy, please contact us at: